Thursday, July 9, 2009

Die TriCare DIE!!

Idiots. That's who work there. Not to mention the whole system is just dumb. They have different regions. When moving to VA I had to change regions. Moving back to CO I had to change back to the first region...do they not realize how much of a pain in the ass that is, being military, who move a lot? Because then you have to WAIT for it to go through. And then you have to have a referral to go see a specialist....which is like every other insurance, BUT when I had been going to an OB/GYN for the past 7 months because I was pregnant, why on earth would I need to get checked out by my primary again?? That was beyond dumb. Anyway, my new complaint about them:

I went in to TriCare the first week I was back in CO to switch things back over so I could set up Lilian's 9 month check up. I sat down with a lady, we went over everything and got it all filled out. Well I get a packet in the mail. In it is another packet, the same one I filled out with the lady in the office. With the packet is a letter stating I need to refill it out and sent it back in with a list of possible reasons why I need to do this. Two of them are checked, one is saying it wasn't signed the first time, the second was saying something wrong with the fax transmission and they didn't get all the papers. Ok that part isn't necessarily someone's mistake, fax machines act up all the time. But I've come to the conclusion that I did sign the papers, but the pages that have the signatures were the ones that didn't make it. So instead of giving me a call and telling me this, they take the snail way, so its taking me longer to get Lilian's approval. So this morning I decided to call the TriCare office on post to see if they could just re-fax it (I had already talked to a TriCare agent who deals with the paperwork and she said I could do that). Well apparently, the one on post (which is located in the base hospital) is walk-in only....with no phone numbers for me to call (I talked to the hospital phone operator). So I get to drive all the way there just to tell them to re-fax my applications....

I HATE YOU TRICARE!!!!!!!!!!!!!!!!!!!!!!!!

All I have to say is I better not have to wait forever. I will raise hell. All they need to do is pull my apps and re-fax them. I will raise hell if they try to make me wait.

1 comment:

  1. Ugggghhhhh such a headache!!!! Good luck and don't let them get the best of you!

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